Video & audio services applications in retail banking
In December 2011, Hudson & Yorke published its report on video services in financial services. It concluded that benefits from deploying video services technology are now much more transparent and...
View ArticleMarket trends and opportunities in voice trading solutions
In a blog on 1st May 2013 Chris Argent detailed some of the challenges faced by capital market firms looking to adopt managed services for voice trading solutions. In a new research report Hudson &...
View ArticleWebinar: The ICT global reach dilemma
What is the current market like to support the ICT infrastructure needs of expanding organisations in emerging markets? What impact does this rapidly changing market have on the organisations ICT...
View ArticlePlanning for the change – Smart Grid in the UK
The UK has made a commitment towards making the transition to a low carbon economy and has set up a target of reducing greenhouse gas emissions in the UK by 80% by 2050, relative to 1990s levels. This...
View ArticleDisruptive technology in retail banking
As more consumers turn to digital channels to conduct their daily banking transactions, the downward trend in branch activity levels is accelerating, fuelling the debate over the value of retail branch...
View ArticleThe UK government creates market for smart metering rollout
Today the UK Government informed Parliament of the outcome of the complex parallel procurement and licensing process to establish the smart metering Data and Communications Company (DCC). This is a...
View ArticleFinancial services IT outages – the case for investment
Given the recent IT system issues with RBS over the past few days and back in the summer of 2012, are we going to see other banks go through similar situations or it is just RBS that has under invested...
View ArticleICT trends for a customer-centric insurance organisation
The Insurance sector is currently under considerable pressure to reduce operational costs, retain customers and improve operational effectiveness. This is forcing insurance organisations to look for...
View ArticleRegulatory compliance: moving from point solutions to transforming the business.
Financial institutions are facing a more challenging regulatory environment as a result of increased public and political scrutiny. This has made it tougher for organisations to meet customer needs,...
View ArticleG-Cloud: A Complex Beast
The G-Cloud frameworks have revolutionised the way in which government engages with and procures IT services. Since their creation, cloud service consumption in the public sector has grown...
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